Khushi Foundation

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Refund Policy

At Khushi Foundation , we deeply value your generous contributions and support toward our mission of social welfare, education, and community development. As a non-profit charitable organization, we rely on donations to carry out our activities and services. To maintain transparency and trust, we provide the following guidelines regarding our Refund and Cancellation Policy.

  1. Donations Are Final and Non-Refundable

All donations made to Khushi Foundation through any payment method (online or offline) are voluntary and non-refundable. Once a donation is processed successfully, it cannot be canceled or refunded, except in exceptional circumstances as described below.

  1. Exceptional Cases Where Refund May Be Considered

We may, at our sole discretion, consider a refund request under the following rare conditions:

  • Duplicate Transactions: If you accidentally made the same donation twice.
  • Incorrect Amount Entered: If the amount donated was significantly different from your intended donation due to a typographical error.
  • Technical Glitches: If a transaction failed or was not completed but the amount was still deducted from your account.

In such cases, please submit a refund request within 7 days of the donation date along with the following details:

  • Full Name
  • Date and Time of Transaction
  • Donation Amount
  • Payment Method (UPI/Bank/Other)
  • Transaction ID or Reference Number
  • Screenshot or proof of payment
  1. Refund Request Process

All refund requests must be sent to:
Email: info@khushifoundation.org


After verification and internal review, approved refunds will be processed within 7–10 business days to the original payment method used.

  1. Non-Refundable Scenarios

The following scenarios are not eligible for refund:

  • Change of heart after donation.
  • Donations made anonymously without contact details.
  • Unavailability of 80G certificate (due to missing PAN or address).
  • Failure to notify the Trust within the refund window (7 days).
  1. Cancellation Policy

Since we do not offer products or services in exchange for donations, there is no formal “order” to cancel. However, if a recurring donation or standing instruction is set up, you may request cancellation of future payments by contacting us.

  1. Dispute Resolution

In case of any dispute, we aim to resolve the matter amicably through communication. If not resolved, it shall be subject to the jurisdiction of courts in [City, State], India, as per applicable laws.

Final Note

Your donation directly contributes to the well-being of communities in need. We ensure each rupee is used responsibly, and we’re committed to full transparency and accountability.

 

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